Reviews

Damien,
5.0

16.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Everything is excellent except one important thing: the noise from the street is a problem at night, you should put new windows with a good noise-isolation. Best regards.


Response:

Dear Damien Thank you for choosing to stay with us on your recent visit to Glasgow The team and I am delighted to read that on the whole you and you had a great stay with us. I do note your observations regarding the windows and I thank you for taking the time to share with us. We do have back facing rooms available on your next visit we shall try our best to allocate one of these for you . We look forward to seeing you again soon. Kindest Regards Mark

Jacqueline,
5.0

10.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fantastic well appointed apartment. Location great and very helpful and friendly staff. We would definitely stay here again.


Response:

Thank you for staying with us at Premier Suites Plus Glasgow and many thank for your lovely feedback. We look forward to welcoming you back in the future. Kind regards Debbie

Richard,
5.0

04.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The helpfulness of the Manager, Mark in assisting us with a future booking is commended and really appreciated. And we have really appreciated the personal attention and assistance from all of the staff we met.


Response:

Dear Richard, My team and I thank you most sincerely to stay with us when you visited Glasgow with your family The entire team here at the PREMIER SUITES PLUS Glasgow are pleased to be able to offer you a friendly service and I am thrilled that you encountered this throughout your stay. All team members have been given visibility of your generous review, they are delighted to read such compliments. We have a fantastic team and I am sure they will be delighted to have received you amazing comments – thank you. Thank you for being so complimentary following your stay, we really do appreciate it. The team and I hope that we are able to look after you again when your travels next bring you back to Glasgow. Kindest Regards Mark Hunter

Denise,
5.0

30.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Denise, It was a pleasure to have you with us and the team and I would thank you for your great stay. We look forward to seeing you again on your next visit to our great city. Many Thanks Kindest Regards Mark

Esther,
5.0

30.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Esther, Many Thanks for your great score it was a pleasure to have you with us. We look forward to seeing you again on your next visit to Glasgow. Kindest Regards Mark